Do you need another e-mail? Who does? But if you are associated with a product or service or in the market, it would be nice if your interests stood out over the e-mail clutter. Yet, many product or service providers do not follow e-mail/interactive marketing etiquette, and are often not SPAM compliant. To become a trusted information source with your market, regular e-mail touch points require focused communications and the appropriate frequency to limit opt-outs and to avoid over-saturating your databases. Your primary goals should be to establish recognition with your suspects (new opt-in lists); help convert your prospects; and reassure stability and create up-sell opportunities with your customers. E-mail is one of the best and easiest ways to measure how your message is delivered and received—but it all starts with compelling subject lines that entice the recipient to open your e-mail, then you can present a clear and compelling call-to-action. Limit your details within the e-mail to increase click and conversion rates. Additionally, be sure to use an e-mail management tool that provides both quantitative metrics and qualitative intelligence about your contacts. This will yield cleaner databases and opportunities for your sales team.
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Are your e-mails trusted information sources?
Wednesday, April 28th, 2010Building a community of life sciences professionals across a rarely accessible audience
Friday, December 4th, 2009To build a community in the pharmaceutical market, you must first understand your target constituents and then build their trust with your communication approach. For example, microbiologists working in the Quality Control (QC) department are very difficult to reach in a real-time fashion, especially for that initial door opening conversation. Unlike their colleagues in the Research & Development (R&D) and Regulatory departments, QC Micro professionals are rarely at their desk. Instead, they might be taking test samples in a clean room or processing results in a lab. With an audience profile such as this, it is even more important to provide convenient access to your information and offerings; be available online and build trust with a peer-to-peer approach. Establishing recurring webinar events, which are recorded and made available on your website, and require client input and experiences and partner sponsorship, creates virtual interaction between your company and your current and potential clients. A trusted community for scientific discussion is established, providing that door opener for sales follow-up.
